Our Website Terms & Conditions

Effective Date: 11/25/2025
Last Updated: 11/25/2025

Welcome to the Sacred HomeCare website, https://sacredhomecare.co.uk/ (“Site”). By accessing or using this Site in any way, including browsing, registering, or submitting content / enquiries, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.

1. Who We Are / Contact Details

Sacred HomeCare (“we,” “us,” “our”) is a domiciliary care provider based in the UK.

  • Address: Suite 12, Business Development Centre, Eanam Wharf, Lancashire, BB1 5BL

  • Phone: 01254 449262

  • Email: admin@sacredhomecare.co.uk

We operate this Site to provide information about our services, to allow enquiries, and to communicate with clients or their representatives.

2. Use of the Site / Permitted Use

  • You may use the Site for lawful purposes only.

  • You must not use the Site in a way that violates any applicable laws, or that would infringe on the rights of others.

  • You must not introduce malicious software (viruses, malware, etc.) or attempt to gain unauthorised access to any part of the Site.

  • You agree not to use any automated system (scraping, bots) to extract data from our Site in an abusive or unauthorised manner.

3. Intellectual Property

  • All content on the Site — text, images, graphics, logos, videos, software — is owned by Sacred HomeCare or used under licence.

  • You may view, download, and print pages from the Site for your personal, non-commercial use, but you may not republish, modify, or distribute any material without our prior written permission.

  • All trademarks, service marks, and trade names displayed on the Site belong to us or our licensors.

4. Enquiries and Use of Our Services

  • If you make an enquiry via our Site (for care, referral, job application, etc.), we may contact you by phone, email, or post in relation to that enquiry.

  • Submitting an enquiry does not constitute a binding contract for care services. A formal care contract / care agreement will need to be put in place once we assess your care needs, service requirements, and other relevant factors.

  • We reserve the right to refuse or decline any enquiry or referral, at our discretion.

5. Accuracy of Information

  • While we aim to ensure that all information on the Site is accurate and up to date, we cannot guarantee that all content is complete, correct, or current at all times.

  • We reserve the right to change or remove content, or to suspend access to the Site (or parts of it) without notice.

  • Your use of the Site is at your own risk. You should not rely solely on Site content to make decisions; you may wish to contact us for more detailed, personalised information.

6. Third-Party Links

  • The Site may contain links to third-party websites. These links are provided for convenience and do not imply our endorsement of their content or services.

  • We are not responsible for the content, accuracy, or availability of linked websites. Use them at your own risk.

7. Liability / Limitation of Liability

  • To the fullest extent permitted by law, we exclude all liability for any direct, indirect, or consequential loss or damage arising from your use of the Site or reliance on its content.

  • We do not guarantee uninterrupted, secure, or error-free access to the Site.

  • Nothing in these Terms restricts or excludes our liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Data Protection & Privacy

  • Your use of personal data through the Site is subject to our Privacy Policy, which is incorporated into these Terms by reference.

  • By using the Site, you consent to us collecting, storing, and using your personal data as described in our Privacy Policy.

9. Cookies

  • We use cookies and similar technologies on our Site. By continuing to use the Site, you accept our use of cookies in accordance with our Cookie Policy (if applicable).

  • You can choose to disable non-essential cookies via your browser settings, but this may affect your experience of using the Site.

10. Changes to These Terms

  • We may revise these Terms at any time by updating this page.

  • The date at the top (Last Updated) will reflect when changes were made.

  • Your continued use of the Site after changes are published constitutes acceptance of the updated Terms.

11. Suspension & Termination

  • We reserve the right to suspend or terminate your access to the Site (or parts of it), at any time, for any reason, including if you breach these Terms.

  • We also reserve the right to discontinue the Site or certain features permanently, without notice.

12. Complaints

  • If you wish to make a complaint about our services, please use our Complaints Procedure, which you can find on our website or request via email / phone.

  • We handle complaints fairly, promptly, and in confidence. (Adapted from how PremiumLine HCS manages complaints.) Premium Line HCS

13. Governing Law & Jurisdiction

  • These Terms are governed by and construed in accordance with the laws of England & Wales.

  • Any dispute relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the English courts.

14. General

  • Entire Agreement: These Terms, together with our Privacy Policy (and any other legal notices on the Site), form the entire agreement between you and us regarding the use of the Site.

  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

  • Waiver: If we do not enforce a right or provision under these Terms, it does not constitute a waiver of that right or provision later.

Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:

  • Email: admin@sacredhomecare.co.uk

  • Phone: 01254 449262

  • Address: Sacred HomeCare, Suite 12, Business Development Centre, Eanam Wharf, Lancashire, BB1 5BL